Returns & Exchanges

Due to the digital nature of font software and lettering assets, all sales are generally final once the download link has been accessed. If you encounter a technical defect or accidentally purchased a duplicate license, please contact us within 30 days for assistance.

Return Process

• 1.
  Verify Technical Issue

  Ensure your font software is properly installed and that the issue is not related to application-specific settings or hardware compatibility.

• 2.
  Submit Support Request

  Email our support team with your order number, account details, and a clear description of the technical fault or licensing error.

• 3.
  Deactivation Agreement

  If a refund is approved, you must provide written confirmation that all copies of the software have been deleted from your devices and backups.

• 4.
  Processing Refund

  Once your request is validated, a credit will be issued to your original payment method within 5-10 business days.